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Industry Solutions

Transport and Logistics

SMS plays an essential role in communications between transport and logistics companies, their staff and customers.

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SMS messaging for Transport and Logistics

The transport and logistics sectors were among the earliest adopters of SMS for staff and customer communications. SMS is perfect for time sensitive communications when it’s important that the message gets through immediately to all recipients, even those without internet access. 

SMS technology is not only cost-effective, but it also ensures reliable communication during crises when other communication channels may be restricted. And adding automated SMS to an ERP platform is simple using APIs to send and receive messages.




Transport and Logistics

Optimising communications with SMS

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SMS Use Cases

Here are just some of the SMS use cases that these sectors are rolling out;

  • Delivery notifications
  • Appointments
  • Password management
  • Staff communications
  • Emergencies / business continuity

SMS Benefits

SMS has some special characteristics that make it particularly suited for logistics;

  • Immediacy: SMS is a fast and efficient way to communicate updates and reminders
  • Increased efficiency: reduce missed appointments.
  • Enhanced emergency response: In the event of an emergency, 2-way SMS can be used to quickly and efficiently communicate with staff and coordinate a response.
  • Greater reach: 2-way SMS allows you to communicate with through a channel that is widely available, even when there is limited internet connectivity.
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Core product

Unlock the power of SMS with Impower™

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Impower™ SMS console

Our Impower™ console makes it incredibly simple for your team to communicate by SMS with your customers and staff.


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Impower™ SMS API

Our developer RESTful API is the fastest way to integrate SMS messaging into your customer journeys.




Contact us to see what Impower™ can do for your organisation

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